Effective Date: 15th May, 2025
At Igbo Nsukka United Association (INUA), we are committed to transparency and accountability in all financial matters. As a non-profit, member-driven organization, our income is primarily derived from registration fees, monthly dues, and voluntary contributions—all of which are applied towards community support, events, administrative operations, and member benefits as outlined in our constitution.
This Refund Policy explains the conditions under which payments made to INUA may or may not be refunded.
All payments made for membership registration are non-refundable. Once an application has been processed and approved, the registration fee becomes part of the Association’s operational fund and cannot be reversed, even if the member voluntarily withdraws or is later suspended or expelled from the Association.
Exception: If an application is rejected outright by the Board of Trustees before approval and without any procedural violations by the applicant, a partial refund may be considered at the discretion of the Board, less administrative charges.
All monthly dues, levies, and fines paid by members are non-refundable, even if a member becomes inactive, resigns, or is removed from the Association after making such payments.
These funds are allocated to general welfare, member support, and organizational development and cannot be reclaimed once remitted.
All donations and voluntary contributions made to INUA, whether for events, social causes, or general development, are non-refundable. These contributions are received in good faith and expended in line with the goals and values of the Association.
In cases where members pay in advance for a specific event or social activity (e.g., a celebration or sponsored outing), refunds will only be considered if:
The event is officially cancelled by the Association.
A written request for a refund is submitted at least 7 days before the event date.
The refund is approved by the organizing committee and the executive arm.
All approved refunds for events may be subject to deductions for planning or logistical costs already incurred.
Refunds will not be granted under the following circumstances:
Member resignation, suspension, or expulsion after payment of dues or registration.
Failure to attend an event without formal notification and approval.
Breach of association conduct leading to disqualification from benefits or activities.
Unused benefits due to a member’s personal decision.
Where a refund is approved under an exceptional case:
Processing may take up to 14 working days from the date of approval.
Refunds will be issued using the original payment method where possible, or via direct transfer to the member’s registered account.
All refund inquiries or formal requests must be submitted in writing to:
Igbo Nsukka United Association (INUA)
Email: [email protected]
Phone:
